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Perpetua Health (ChronaSystems, Inc.) publicly launched its AI operations platform for independent medical practices. The platform ships with 16 purpose-built agents covering reception, insurance eligibility, collections, intake, compliance, and patient experience — 5 live today, the rest rolling out, all HIPAA-compliant with BAAs signed same-day.
The pilot program launches with HTx Pain, a Houston pain management clinic, serving as the anchor customer. Pilot practices receive founding-member pricing and direct product-roadmap input in exchange for early feedback and case-study participation.
The agent roster spans 16 purpose-built agents across four categories: Phone Receptionist, New Patient Intake, Appointment Reminder, Prescription Refill Router, Collections, Patient Payments, No-Show Recovery, Insurance Eligibility Verifier, Copay & Benefits Details, Fee Schedule & Revenue Optimizer, Referral Tracker, Care Gap & Recall, Review Request, Patient Satisfaction, HIPAA Audit, and Credentialing Expiry Monitor. Five are live in the product today; the rest are rolling out in early access.
Perpetua's onboarding now averages under 48 hours from contract-signed to first live call handled — including EHR integration, phone-line forwarding, and agent configuration. Practices preserve existing workflows while replacing repetitive manual work.
Two-tier per-provider pricing introduced: Front Desk AI ($2,500 per provider / mo) replaces the front desk function — call answering, intake, reminders, payments, no-show follow-up. Full Operations AI ($3,500 per provider / mo + 5% of collections) adds the back office: eligibility, claims, prior auth, collections, referral tracking. Headline prices assume an annual commitment (month-to-month +25%). Every plan starts with a 90-day pilot.