Company updates, product milestones, and press coverage. For interview requests and media inquiries, contact our press team.
Perpetua Health (ChronaSystems, Inc.) publicly launched its AI operations platform for independent medical practices. The platform ships with 18 purpose-built agents covering reception, insurance eligibility, collections, intake, compliance, and patient experience — all HIPAA-compliant with BAAs signed same-day.
The pilot program launches with HTx Pain, a Houston pain management clinic, serving as the anchor customer. Pilot practices receive founding-member pricing and direct product-roadmap input in exchange for early feedback and case-study participation.
The full agent roster is now operational: Phone Receptionist, Insurance Eligibility, Copay & Benefits, No-Show Recovery, Collections, Referral Tracker, Fee Schedule Optimizer, New Patient Intake, Appointment Reminder, Waitlist Filler, After-Hours Handler, Prescription Refill Router, Lab Results Notifier, HIPAA Audit, Credentialing Monitor, Review Request, Care Gap & Recall, and Patient Satisfaction.
Perpetua's onboarding now averages under 48 hours from contract-signed to first live call handled — including EHR integration, phone-line forwarding, and agent configuration. Practices preserve existing workflows while replacing repetitive manual work.
Pricing structure confirmed: Essential ($299/mo) for solo practices with up to 3 agents, Professional ($699/mo) with all agents and multi-provider scheduling, and Enterprise ($1,299/mo) for multi-location practices with dedicated success managers and 99.95% SLA.