Built by a founder who refused
to accept mediocre healthcare.
While most companies talk about disrupting healthcare, we're actually in the trenches building the AI operations platform that practices deserve.
Give every medical practice an operations platform with the warmth of a real person and the precision of a machine.
Not a phone tree. Not a chatbot. A full AI workforce — trained on medical operations, built for your workflow.
Missed calls, unrecovered no-shows, uncollected AR.
Busy practices routinely miss a third of inbound lines.
24/7 coverage, every line, every day.
Eddie
Baumgartner.
Houston, TX
Ships every line himself
The idea for Perpetua came from watching a real practice lose patients to a problem that shouldn't exist: unanswered phone calls. Two receptionists — handling check-ins, insurance verification, scheduling changes, and a four-ring phone all at once. On the fourth ring, that patient didn't leave a voicemail. They called the next practice on Google.
The existing solutions were inadequate. Traditional answering services couldn't interface with EHR systems or verify insurance in real time. Generic AI tools lacked the HIPAA-compliant infrastructure and medical logic required for clinical environments.
So we built Perpetua from scratch — a multi-agent AI architecture purpose-built for medical practice operations.
How we got here.
From a frustrating problem to a product helping real practices capture every patient call.
Practices were hemorrhaging revenue
Medical practices lose $150K+ per year to missed calls alone. Patients who can't get through don't leave voicemails — they call the next practice on Google.
What if AI could answer every call instantly?
Not a clunky phone tree or a generic chatbot. A true AI operations platform that understands medical terminology, insurance nuances, and the urgency behind every patient call.
Built the AI operations platform from scratch
Hundreds of hours training voice models on real medical conversations. HIPAA compliance from day one. Tested with real practices until the AI felt indistinguishable from a top-tier front desk.
Launched to help practices everywhere
Perpetua Health is live today, helping medical practices capture every call, book every appointment, and never lose a patient to a busy signal again.
What we stand for.
The principles that shape every decision.
Patient-First Technology
Every line of code starts with one question: does this make the patient experience better?
HIPAA By Design
Security isn't a feature we bolted on — it's the foundation. Enterprise-grade encryption and strict access controls from day one.
Radical Transparency
No hidden fees. No confusing contracts. You see exactly what you pay for, and we earn your trust every month.
Continuous Innovation
Our AI improves every week. Your receptionist today is smarter than last month, and next month it'll be smarter still.
Join the first hundred practices.
Founding members get locked-in pricing, direct access to the founder, and a real voice in our roadmap. This isn't a waitlist — it's a partnership.