Healthcare AI That Runs Your Entire Practice
From patient calls to claim denials, we handle it all.
Perpetua Health is more than just an AI receptionist. We're a complete operations platform that automates your front desk, billing, insurance verification, and revenue cycle management—so you can focus on patient care.
Front Desk Automation
Never miss a call. Our AI receptionist handles scheduling, reminders, and patient intake 24/7 with the warmth and professionalism of your best front desk staff.
- 24/7 AI receptionist with natural conversation
- Appointment scheduling & rescheduling
- SMS appointment reminders (48hr, 24hr, 2hr)
- Intelligent call routing to staff when needed
- New patient information collection & intake
Revenue Cycle Management
Capture every dollar. Our AI reviews charts before submission, identifies missed charges, and flags undercoding so nothing slips through the cracks.
- Pre-submission billing intelligence & chart review
- Missed charge identification across encounters
- Undercoding alerts with suggested corrections
- Denial risk flagging before claims go out
- Revenue optimization suggestions per provider
Insurance & Verification
Verify coverage before patients walk in. Reduce claim denials and billing surprises with automated eligibility checks across 150+ insurance plans.
- Auto-verify coverage before appointments
- Real-time eligibility checks across 150+ plans
- Staff alerts for coverage issues & gaps
- Reduces claim denials and billing surprises
- Prior authorization automation & tracking
Claims & Denial Management
Stop losing revenue to denials. Monitor every claim, auto-generate appeals with supporting documentation, and track recovery in real time.
- Monitor all claim denials in real time
- Auto-generated appeals with documentation
- Status tracking and automated follow-up
- Appeals management with outcome analytics
- Recovery optimization across payer types
Patient Engagement
Keep patients connected 24/7. AI-powered portal support answers questions, explains results in plain language, and handles routine requests automatically.
- AI-powered patient portal assistance
- 24/7 answers to common patient questions
- Test result explanations in plain language
- Medication refill routing to providers
- Automated follow-up reminders & outreach
Analytics & Insights
See the full picture. Track revenue trends, patient retention, staff efficiency, and procedure profitability from a single intelligent dashboard.
- Revenue optimization insights & trends
- Patient retention & churn analysis
- Staff efficiency and productivity metrics
- Procedure profitability tracking by provider
- Multi-location dashboard with benchmarking