01 · Platform Features

Healthcare AI that runs
your entire practice.

From answering the phone to recovering denied claims — Perpetua automates your front desk, billing, insurance verification, and revenue cycle.

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01 · Voice AI

Phone Receptionist

Picks up every call instantly — no hold music, no voicemail. Handles scheduling, insurance verification, intake, and routing with the warmth of your best front desk staff.

  • 24/7 natural-language phone conversations
  • Appointment booking, rescheduling & cancellation
  • SMS reminders — 48hr, 24hr, and 2hr before
  • Intelligent transfer to staff when needed
  • New patient intake & insurance verification
  • Bilingual: English and Spanish
Voice AI
Perpetua · Livev2.0
02 · Billing

Revenue Cycle Intelligence

AI reviews charts before submission, catches missed charges, flags undercoding, and identifies denial risks — so nothing slips through the cracks.

  • Pre-submission chart review & billing analysis
  • Missed charge identification across encounters
  • Undercoding alerts with CPT code suggestions
  • Denial risk scoring before claims go out
  • Revenue optimization per provider & procedure
Billing
Perpetua · Livev2.0
03 · Eligibility

Insurance Verification

Automated eligibility checks across 150+ insurance plans. Reduce claim denials and billing surprises with real-time verification before the patient walks in.

  • Auto-verify coverage before appointments
  • Real-time eligibility across 150+ plans
  • Staff alerts for coverage issues
  • Reduces claim denials and billing surprises
  • Prior authorization tracking
Eligibility
Perpetua · Livev2.0
04 · Revenue Cycle

Claims & Denial Management

Monitor every claim, auto-generate appeals with supporting documentation, and track recovery in real time.

  • Real-time claim denial monitoring
  • Auto-generated appeals with documentation
  • Status tracking & automated follow-up
  • Outcome analytics across payer types
  • Recovery optimization & trend analysis
Revenue Cycle
Perpetua · Livev2.0
05 · Portal

Patient Engagement

AI-powered portal support answers questions, explains results in plain language, and handles routine requests automatically.

  • AI-powered patient portal assistance
  • 24/7 answers to common questions
  • Test results in plain language
  • Medication refill routing
  • Automated follow-up & outreach
Portal
Perpetua · Livev2.0
06 · Dashboard

Analytics & Insights

Track revenue trends, patient retention, staff efficiency, and procedure profitability from a single intelligent dashboard.

  • Revenue optimization insights
  • Patient retention & churn analysis
  • Staff efficiency metrics
  • Procedure profitability by provider
  • Multi-location benchmarking
Dashboard
Perpetua · Livev2.0
07 · Results

By the numbers.

What practices see after 90 days on Perpetua.

40%
Reduction in no-shows
24/7
Patient availability
3s
Average response time
150+
Insurance plans verified
08 · Get Started

Ready to run your practice on autopilot?

48-hour setup. HIPAA BAA same-day. First 14 days free.

Start free trialBook a demo