01 · Pricing
Priced like software.
Pays like a receptionist.
Flat monthly fee. No per-call charges. No surprises. 14-day free trial on every plan.
Essential
$299
/mo
Solo practice. Up to 3 agents — you pick.
24/7 AI phone answering
EHR booking
SMS + email confirmations
Weekly analytics email
HIPAA BAA included
ProfessionalMost practices
$699
/mo
Growing practices. All agents, unlimited.
Everything in Essential
Insurance eligibility verification
Custom call handoff rules
Multi-provider scheduling
Full analytics dashboard
Priority support
Enterprise
$1,299
/mo
Multi-location. Everything + custom builds.
Everything in Professional
Multi-location routing
Dedicated success manager
Custom integrations
99.95% SLA
Custom voice persona
14-day free trialNo credit card requiredCancel anytimeHIPAA BAA included
02 · Common Questions
Still have questions?
The answers most practices ask before signing on.
Is there a free trial?
Yes — every plan includes a 14-day free trial with full access. No credit card required to start, and you can cancel anytime during the trial with zero charges.
How long does setup take?
Under 48 hours from contract-signed to first live call. EHR integration typically runs 2–6 hours, phone forwarding is instant once the port is configured, and agent configuration takes about 30 minutes with your success manager.
Are there per-call or per-minute charges?
No. Our pricing is flat, monthly, and predictable. Essential, Professional, and Enterprise tiers include unlimited calls, SMS, and eligibility checks.
Can I switch plans later?
Yes. Upgrade anytime — prorated and effective immediately. Downgrades take effect at the end of your current billing cycle. No lock-ins, no cancellation fees.
Is Perpetua HIPAA-compliant?
Yes. We sign BAAs same-day with every practice. Data is encrypted at rest and in transit. Every subprocessor that touches PHI has a signed BAA before it's turned on in production.
Does Perpetua work with my EHR?
We support direct connections to Athena, eClinicalWorks, DrChrono, Epic (via Carequality), Kareo/Tebra, and more. If your EHR isn't listed, we'll add it — custom integrations are included for Enterprise plans.
Will this replace my front desk?
No — Perpetua augments your staff. It picks up overflow, after-hours, and repetitive calls so your team can focus on in-person patient care. Practices that keep their receptionists report the biggest gains.
What's the Founding 100 program?
The first 100 practices to sign on get locked-in pricing for life, direct access to the founder, and a real voice in our roadmap. Not a waitlist — a partnership.
03 · Still deciding?
See Perpetua live in your own practice.
A 20-minute demo will show you more than a thousand pricing pages.